Job Descriptions:
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Executing CRM strategy, aimed at driving acquisition, increasing conversion, improving retention and cultivate loyalty.
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Ensure full compliance with Persona Data Protection Act regulations with respect to collection, handling, and storage of members’ data in day-to-day work.
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Generate and compile CRM analysis/reports and campaign results to evaluate the effectiveness of CRM and Loyalty campaigns and brand performance
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Continuously improve and optimize CRM and loyalty programs based on customer insights, industry trends, and business needs.
Requirements:
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Candidate must possess at least a Degree / Diploma in Marketing, Business Administration, Statistics or related disciplines
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comfortable with database marketing practice
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A high level of numeracy and analytical ability with strong business sense
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Pleasant personality with good interpersonal and communication skills and analytical skills
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Must be detail-oriented, meticulous and efficient
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3-5 years of Loyalty & CRM experience in retail industry is advantageous
Interested applicants, feel free to drop your resume to: [email protected]
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